Browse questions by topic - from how we work and what we build, to timelines, pricing, code ownership, and post-launch support. If you don't find what you're looking for, get in touch.
Nipralo builds custom websites, web apps, mobile apps, ERP systems, and digital marketing solutions. Our engineering, design, branding, and positioning teams work together at the same level, so what you launch is technically solid, visually polished, and positioned to grow with your business.
We work with founders, growing companies, and established businesses that need a long term technology partner. Common engagements include custom websites, web platforms, mobile apps, internal tools, and ongoing digital marketing.
The team includes designers, frontend and backend engineers, mobile developers, QA, project managers, and digital marketing specialists. Each project is staffed based on scope, with a single point of contact managing the engagement end to end.
Yes. We sign mutual NDAs before any sensitive details are shared, and we can provide our standard NDA or work with the one your legal team uses.
We have been operating for 15 plus years. In that time we have delivered projects across web development, mobile, software, and marketing for businesses of different sizes and industries.
Our core team is based in Mumbai, India, and we work with clients across India, the US, the UK, the Middle East, and other regions. Communication and project tracking are handled in your time zone where needed.
Start with a discovery call where we understand your goals, timelines, and budget. We then share a written proposal with scope, deliverables, timeline, and pricing. Once agreed, we kick off with a structured onboarding.
Three things: we build custom systems instead of assembling templates, we operate on engineered timelines that match template speeds for most projects, and we provide complete code ownership and documentation so you are never locked in.
Cost depends on scope, complexity, integrations, and timeline. A custom marketing website typically starts in the lower range, while web platforms and mobile apps scale based on features and user roles. After a discovery call we share a written quote so you have full clarity before any commitment.
Both. Fixed price works well when scope is well defined, giving you budget certainty. Time and materials suits evolving products or ongoing partnerships. We agree on the model upfront so there are no surprises later.
No hidden costs. Third party services such as hosting, domains, payment gateways, or premium APIs have their own provider fees, and we list any of these in the proposal so you see them upfront.
Scope, deliverables, timeline, payment milestones, technology stack, what is in scope, what is out of scope, post launch support window, and any third party costs you should plan for.
Custom builds invest in foundation work that templates do not include: clean architecture, performance optimization, scalability, and code you can maintain for years. The result is a system that does not need to be rebuilt every 18 to 24 months, which is where template based projects often hit their real cost.
A typical structure is project kickoff, design sign off, development midpoint, and final delivery. The exact split is agreed in the proposal and can be adjusted based on project size and your internal process.
Yes. For larger projects we structure milestone based payments aligned with deliverables. For ongoing engagements like maintenance or marketing, we work on monthly retainers.
Each phase includes a defined revision window at no extra cost. Changes that fall outside the agreed scope are quoted separately and approved before any work begins.
A standard custom marketing website takes 3 to 6 weeks from kickoff to launch. Smaller landing pages can ship in days when content and decisions are ready. Larger platforms or apps run longer based on scope.
For confirmed scope, a focused production app can be delivered in 2 to 4 working weeks. Larger platforms with multiple roles, complex business logic, or third party integrations typically take longer. We share a phased timeline in the proposal.
Unclear requirements, slow feedback cycles, missing content, and mid project scope changes are the most common causes. We mitigate these with structured kickoff, weekly check ins, and a clear change request process.
Yes, for fixed scope projects with confirmed requirements. Where scope is exploratory, we work in time boxed sprints with predictable delivery cadence rather than a fixed end date.
Yes, in most cases. We have built our own reusable architecture, components, and integrations so we are not starting from zero each time. With clear scope and fast feedback loops, custom builds often match or beat template agency timelines.
Yes, when content, brand assets, and decisions are ready. Speed in custom development comes from clarity, not from cutting corners. We will tell you upfront if a deadline is realistic.
Each project has a defined sprint plan, a single point of contact, and weekly progress updates. Risks are flagged early so they can be addressed without affecting the launch date.
If a slip is caused by us, we absorb the cost and adjust timelines transparently. If it is caused by external blockers, we flag it early and propose options to recover. Either way, you are kept informed.
Most template based sites either need a redesign, a plugin overhaul, or a full migration within 3 to 5 years as the underlying tools change. A well built custom site can keep running and evolving on the same foundation for much longer.
Not at all. We build single page sites and landing pages on the same custom stack and can deliver them in 1 to 2 days when content and direction are ready. Pricing is comparable to a template build, and you get a faster, cleaner site that you fully own from day one.
Generally yes. Custom sites avoid plugin overhead and load only what is needed, which improves Core Web Vitals, SEO scoring, and user experience. We benchmark performance before and after launch.
Yes. We routinely migrate content, SEO redirects, media, and historical URLs from WordPress to custom platforms with no loss of search rankings when handled correctly.
Custom builds give you control over performance, scalability, and long term cost. Templates and page builders speed up day one but often hit limits as the business grows, leading to plugin conflicts, performance issues, or full rebuilds within a few years.
Yes. We pair custom front ends with a content management system such as Strapi, Sanity, or a custom admin panel, so your marketing or content team can edit pages, blog posts, and media without touching code.
Custom sites give you full control over markup, schema, page speed, and structured data, which are all factors search engines evaluate. Templates often impose constraints that make technical SEO harder to fine tune.
Yes, and often more so. Our design and branding team works alongside engineering, so visual polish matches or exceeds template based work. The difference is that the design is built specifically for your brand and audience instead of being adapted from a generic theme.
Discovery and proposal, kickoff and onboarding, design phase with review cycles, development in sprints, QA and testing, launch, and a defined post launch support window. Each phase has clear deliverables and sign off points.
Small additions are absorbed into the current sprint where possible. Larger changes are scoped, estimated, and approved before work starts, so you always know what is being added, what it costs, and how it affects the timeline.
Weekly status updates by default, with mid sprint demos for design and development. Cadence can be adjusted based on your preference and project pace.
Each phase includes structured review windows. Feedback is logged in the project tracker, prioritised, and incorporated within the same sprint where possible. Anything that affects scope is documented and approved.
No. Our project managers translate engineering decisions into business terms, so conversations focus on outcomes such as page speed, conversion, scalability, and cost rather than the underlying tech stack.
A dedicated project manager owns communication, scheduling, and day to day updates. You will also have direct access to the technical lead when needed.
Project tracking in tools such as Jira, ClickUp, or Notion based on your preference. Design reviews on Figma. Files and docs in a shared workspace. Communication on Slack, email, or your preferred channel.
Yes. We work as an extension of your team when needed, including handing off code to your developers, sharing access to tracking tools, and joining your stand ups.
Yes, fully. All code, designs, and assets are yours from day one. We do not retain rights, license back, or restrict how you use what we build for you.
Yes. We use industry standard frameworks and follow widely recognised patterns. Any competent developer or agency can pick up and maintain the codebase without proprietary knowledge.
No. We build on widely adopted open source frameworks such as Next.js, React, Node, Strapi, and others. Nothing in your stack is tied to a Nipralo only library or service.
Yes. Data is stored in standard formats with documented schemas. We can also generate full exports in JSON, CSV, or database dumps whenever you need them.
Architecture overview, API references, environment setup guides, deployment runbooks, content management instructions, and onboarding docs for future developers. Everything a new engineer needs to be productive quickly.
In your GitHub, GitLab, or Bitbucket organisation. We push to your repositories from day one so you have full visibility into the codebase as it is built.
All hosting, domain, database, third party service, and analytics accounts are transferred to your ownership at handover. We can also help you set up new accounts in your name from day one if you prefer.
Yes. At project close we run walkthrough sessions with your team or new developers covering architecture, deployment, and ongoing maintenance, plus a Q and A window for follow up questions.
Yes. Every project includes a free post launch support window for bug fixes. After that, ongoing support is available as a monthly retainer covering updates, monitoring, and improvements.
Bugs reported during the warranty window are fixed at no cost. After that, severity based SLAs apply: critical issues get same day response, lower severity items are scheduled into the next sprint.
Critical production issues get same day response and active work until resolved. Standard issues are acknowledged within one working day and scheduled based on severity.
Yes. As part of the retainer we monitor security advisories, update dependencies on a regular cadence, and test before deploying so updates do not introduce regressions.
Bug fixes, security patches, dependency updates, performance monitoring, content support, hosting management, and a set number of feature change hours each month. Scope and hours are agreed in the retainer agreement.
Yes. We can host on AWS, Vercel, DigitalOcean, or any provider you prefer, and manage uptime, backups, scaling, and security on your behalf as part of the retainer.
Yes. New features can go through a quick scope and estimate cycle and be delivered as part of your retainer hours or as separate change requests, depending on size.
Retainers can be paused with notice and resumed when needed. We keep your project documentation and access details on file so picking up later is straightforward.